Privacy Policy

Last updated: October 14, 2026

This policy explains what [LLC LEGAL NAME], doing business as Online Kitchen ("we"), collects through onlinekitchen.fyi, truck ordering pages, and the kitchen portal, and how we use it. We are based in Phoenix, Arizona, and the Service is offered only in the United States. It is not directed at people in the European Union, the United Kingdom, or other countries outside the U.S.

What we collect

• Trucks: owner name, email, business name, Instagram handle (optional), menu, photos, locations, hours, a hashed password and staff PIN, and order history.
• Customers: the name and notes you type at checkout and the items you order. Your browser keeps a list of your recent orders so you can check their status.
• Subscriptions: Pro billing is handled by Stripe. We never see or store full card numbers.
• Online order payments: when a Truck takes card payments, you pay through Stripe directly to that Truck's Stripe account. We never see or store card numbers.
• Text messages: if you choose "Text me when it's ready," we keep your phone number only until that order is closed and send texts only about that order. Truck owners who turn on alerts give us their own number for new-order texts. Reply STOP to any text to opt out.
• Technical: IP address and basic request logs, used for security and to keep the Service running. We do not use advertising trackers.

How we use it

To run ordering pages and the kitchen portal, send account emails (activation, password resets, security notices), send the texts you asked for, prevent fraud and abuse, and bill Pro subscriptions. We do not sell or rent personal information, and we do not share it for targeted advertising.

Who we share it with

• The Truck you order from sees your name, items, and notes so it can make your order. Each Truck handles that information under its own practices.
• Service providers that help us run the Service: [HOSTING PROVIDER] (servers), Resend (email), Stripe (billing and card payments), and Twilio (text messages). They may use it only to provide their services.
• Authorities or others when the law requires it, or to protect people, the Service, or our rights.
• A buyer or successor if the business is sold or merged, under this policy.

How long we keep it

Truck data is kept while the account is open. Deleting an account removes its page, menu, photos, orders, and settings. Customer phone numbers are removed when the order closes. Backups are kept for up to 14 days and then overwritten.

Security and data breaches

We use encrypted connections (HTTPS), hashed passwords, and limited access to protect information. No system is perfectly secure. If a breach affects your personal information, we will notify affected people as Arizona law requires, within 45 days of determining a breach occurred, and if more than 1,000 Arizona residents are affected we will also notify the Arizona Attorney General and the national consumer reporting agencies.

Children

The Service is not meant for children under 13, and we do not knowingly collect their information. If you believe a child under 13 has given us information, email us and we will delete it.

Your choices

Trucks can edit their details or delete their account in Settings. Customers can ask the Truck, or email us, to remove an order record. Residents of some U.S. states may have extra privacy rights; email us and we will respond as the law in your state requires.

Changes

We may update this policy. If a change is significant, we will post it here and tell Trucks by email or in the kitchen portal.

Contact

[LLC LEGAL NAME] (Online Kitchen) · Phoenix, Arizona · hello@onlinekitchen.fyi